Common Reporting Issues
- To file a complaint or report a violation
- Schedule with Code Enforcement Division
- Common Violation Types
Three ways to file a complaint:
Online
Phone: 510- 724-CODE (2633)
Email: codeenf@pinole.gov
Please include as much detailed information about the complaint as possible, including a description of the issue or nature of the suspected code violation, address or location of the violation and photographs (if available). We strive to respond to your complaint within three business days by opening a code case and conducting an investigation.
To meet with the Code Enforcement Division regarding an existing or potential code case:
Use our new self-service appointment booking page make an appointment!
The Code Enforcement Officer is now available by self-service appointment Monday – Thursday from 1:00 pm- 3:00pm at the Permit Counter, virtual meeting (Microsoft Teams), or phone. We are scheduling appointments in increments of 20-minutes. Please arrive on time and with your case number, address, any documentation and your questions/concerns organized so that we can provide you with streamlined service.